Compared to the Fastest Company in the Slow Lane

Comparing the results of your employee survey with normative data is often seen as being valuable. However, upon closer and more thoughtful examination, such comparisons at best do little more than make nice slide presentations. At worst, they lead to complacency and can be destructive to your organization’s ability to achieve its objectives. Essentially all larger companies today conduct employee surveys. Many conduct such surveys at regular intervals, such as annually or bi-annually. Others do so less frequently, or only when a specific event or environment precipitates the perceived need ...

Overview

Like most organizational initiatives, employee surveys only appear to be simple. But in fact, developing, deploying, analyzing and responding to employee surveys require managers to think like psychologists, analyze like statisticians, and respond like sociologists.

However, as in many things, a good process that supports sound strategy is always the answer. There needs to be a fundamental shift in strategy in order to take full advantage of the ten critical success factors listed below.

The correct methodology provides the ability for any organization to get higher value than ever before. In order to do more than just a survey ...