Employee Engagement Benchmarks
While we provide benchmarks for comparison of the organization's results to industry norms and high performing organization norms, we discourage the over emphasis of these comparisons as a means of engaging employees.
There are really great insights that come from the organizational comparisons of survey data. However, when communicating back to employees the results of the survey, it is important to show that their opinions matter most. Employees can easily feel their input is marginalized if actions are only taken on those areas where scores were lower than others. Instead, we encourage the use of benchmarks for:
- Executive Feedback Sessions
- Identification of High Performance Metrics
- Development of Feedback Strategies
Employee Engagement Poison?
Imagine how people feel to learn that they will only be treated with respect if others in their industry are also treated with respect? After looking at past data, perhaps what matters most is where the organization is now, where it needs to be and what we will do about it?
By using comparisons to a benchmark we provide insight, by realizing strengths and opportunities, we can then act. If nothing happens, nothing happens. Engagement happens at the manager-employee levels of the organization and this is where action has to occur.